Terms and Conditions

This website is operated by Nataša Perić, PhD, BSc (Hons), LCHE, a sole trader trading as Homeopathy with Nataša, practising in the United Kingdom. I am registered with the Complementary Therapists Association (CThA) and abide by a professional Code of Ethics and Practice. For any queries about these terms, please contact hello@homeopathywithnatasa.co.uk.

Thank you for choosing to work with me. Your homeopathy treatment is a partnership between us, built on mutual trust and respect. I encourage you to be open about your health and lifestyle, past and present. Your consultations are a space to discuss your symptoms in the context of your whole life: your schedule, daily routines, sleep habits, nutrition, skin-care and exercise all contribute to how you feel. Homeopathy is a collaborative process. The more you engage with your treatment, the more you will get from it. Small, consistent changes make a big difference over time.

• Homeopathy aims to gently support the body's own capacity to heal.
• Your treatment is tailored to you as an individual, not just your symptoms.
• Your progress will depend on the nature, severity and duration of your symptoms at the start of treatment.
• The body needs time to heal symptoms that have been suppressed with medication.
• Occasionally, previous symptoms may reappear, or symptoms may increase initially, during treatment. In homeopathic practice this is generally regarded as part of the healing process and is usually followed by improvement.
• The length of treatment varies. For more chronic cases a minimum of three appointments is recommended, with a review usually after three to four visits.

Before your first appointment, please complete the New Patient Questionnaire in as much detail as possible, including any dates of illnesses, tests, vaccinations and medications.

The first adult consultation lasts up to an hour and a half (children under 16: up to one hour). We will discuss your current health needs, health history, family health traits, major life events, and lifestyle factors including diet and sleep.

Prescribing is based on all aspects of your condition: its causes, your mental, emotional and physical states, personality, lifestyle, and inherited and environmental factors. Each prescription is personalised and may incorporate homeopathy, human chemistry integrated therapy, homeobotanicals, tissue salts or flower essences, together with dietary advice. Remedies may be given at the end of the appointment or sent to you shortly after, once I have had time to consider the full picture.

For ongoing or long-standing complaints, follow-up consultations are recommended every four to six weeks and last up to 45 minutes (children: up to 30 minutes). You will be asked about any changes since your last consultation.

Current fees are shown on the Consultations and Supervision pages. Your first consultation fee includes any remedies prescribed at that appointment, excluding HDT (homeopathic detox/balancing) and human chemistry integrated therapy remedies. Homeobotanical blends are £25. Remedies prescribed at follow-up appointments may be charged separately; I will always tell you the cost before posting them. Postage may be charged separately depending on destination.

Appointments are booked online through Cal.com and take place by Google Meet. Full payment is taken at the time of booking and secures your appointment. Payments are processed securely by Stripe; I do not store or have access to your card details (see stripe.com/gb/privacy). You will receive a confirmation email with a link to reschedule or cancel. When you pay, you will be asked to confirm that you accept these Terms and Conditions.

If you are unable to attend, please give at least 24 hours' notice using the link in your confirmation email or by emailing hello@homeopathywithnatasa.co.uk. Late cancellations (less than 24 hours) and missed appointments are charged at the full consultation rate. If I need to cancel or reschedule, I will give you as much notice as possible and offer an alternative appointment or a full refund.

I work with you and for you. You can expect me to be honest, open, non-judgemental and professional in all our interactions. If you have any queries about your treatment, please contact me by email. I check and respond to emails on most weekdays, though response times may vary depending on my schedule.

Please attend your appointments and give them priority. Continue to work with your GP or medical team for any urgent or ongoing medical needs, and please inform me of any changes to your medication or health during our time together. You may be advised to inform your GP of ongoing, serious or worsening conditions.

Homeopathy is a complementary therapy. It is not a substitute for emergency medical care or for treatment prescribed by a GP or specialist. In an emergency, call 999 or 111. The content of this website is for information and education only and is not medical advice, diagnosis or treatment.

Patients under 16 must be accompanied by a parent or guardian, who completes the questionnaire and consents on their behalf. For patients under 18, a parent or guardian must also give consent.

Everything discussed during the homeopathic process remains strictly confidential within the bounds of my professional and legal obligations. All personal and health information you share is used only for the purpose of your homeopathic care and is stored securely in accordance with the Data Protection Act 2018 and UK GDPR. Information is only shared with your explicit consent or where required by law.

What I collect: contact details (name, email, phone, address); health information you share in your questionnaire and consultations, held as your clinical record; payment information, which is processed and held by Stripe, not by me.

Services I use to run my practice: Cal.com (booking), Stripe (payments), Google Workspace (email and video), Airtable (secure client records) and Lovable (website hosting), each with its own privacy policy.

You have the right to access, correct or request deletion of your personal data, subject to my legal duty to keep clinical records. To exercise these rights, email hello@homeopathywithnatasa.co.uk. See also my Privacy Policy.

All content on this website, including text, articles, written materials, photographs, images, graphics, logos and video, is the intellectual property of Nataša Perić unless otherwise stated. Written materials and protocols provided to you as part of your treatment are for your personal use only. You may not reproduce, copy, distribute, republish or use any of this content without my prior written permission. To request permission, contact hello@homeopathywithnatasa.co.uk.

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To the fullest extent permitted by law, I am not liable for any indirect, incidental or consequential loss arising from your use of this website or reliance on information on it. Nothing in these terms limits or excludes liability for death or personal injury caused by negligence, for fraud, or for any other liability that cannot lawfully be excluded.

I may update these terms from time to time. Changes will be posted on this page with an updated date.

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

By booking an appointment, you confirm that you have read and understood these terms, that you consent to homeopathic treatment with Nataša Perić, and that you understand homeopathy is a complementary therapy and not a substitute for emergency medical care or treatment prescribed by a GP or specialist.